Privacy Policy

Effective date: September 2, 2025

eHealth.solutions GmbH
Reimmichlstr. 2, 6060 Hall in Tirol, Austria
Email: hello@ehealth.solutions
Company Register No.: FN 649167h – Commercial Court: Landesgericht Innsbruck – VAT ID: ATU82159879, CEO: Ivan Tancevski.

We make every effort to keep the information on our website accurate and up to date. However, we accept no liability for the correctness, completeness, or timeliness of the content provided.

Mandatory information according to EU Regulation No. 524/2013: The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr.

We will promptly remove any content once we become aware that it violates the law. Liability in such an instance begins only once we are notified of the respective violation.

Our website contains links to third-party websites. We have no influence on the information provided on these external sites and accept no liability for their content. The respective owners/providers of those websites are responsible for their content. At the time of linking, no legal violations were apparent. We will remove such links immediately upon becoming aware of any legal violation.

The content and works provided on this website are governed by applicable copyright laws. Duplication, processing, distribution, or any form of commercialisation beyond what is permitted by copyright law requires prior written consent of the respective author or creator.

Please note that data transmission over the Internet (e.g., communication via email) may be subject to security risks. Complete protection of data from third-party access is not possible. Nevertheless, we safeguard your data within the limits of technical feasibility and legal requirements.

Personal information will only be transmitted if this does not infringe third-party rights, unless prior consent has been obtained.

When visiting our website, we may collect:

• Technical/usage data (IP address, browser, operating system, referrer URL, pages viewed, date/time of access).
• Communication data (name, email address, and any details you provide in forms or emails).
• Cookie/consent data (your preferences for cookie use).

We do not intentionally collect special categories of data (Art. 9 GDPR).

Your data is processed for:

• Operating and securing the website (Art. 6(1)(f) GDPR).
• Responding to inquiries (Art. 6(1)(f) or 6(1)(b) GDPR).
• Fulfilling legal obligations (Art. 6(1)(c) GDPR).
• Using non-essential cookies/analytics only with consent (Art. 6(1)(a) GDPR).

From 26 May 2011, websites in the EU are required by law (“EU Cookie Law”) to obtain consent before placing non-essential cookies.

We use:

• Essential cookies (for basic functionality and security).
• Optional cookies (analytics, performance, personalization) only with your explicit consent.

You can manage or withdraw cookie consent at any time via your browser or our consent banner.

Personal data may be shared with:

• Hosting and IT service providers bound by GDPR-compliant agreements.
• Legal/regulatory authorities where required by law.

If data is transferred outside the EU/EEA, safeguards such as EU adequacy decisions or Standard Contractual Clausesensure appropriate protection.

Data is stored only as long as necessary for the purposes described or as legally required. Log files are typically retained for up to 14–30 days before deletion or anonymisation.

Under the GDPR, you have the right to:

• Access your data (Art. 15)
• Rectification (Art. 16)
• Erasure (Art. 17)
• Restriction (Art. 18)
• Data portability (Art. 20)
• Object to processing (Art. 21)
• Withdraw consent at any time (Art. 7(3))

To exercise these rights, contact hello@ehealth.solutions.
You may also lodge a complaint with the Austrian Data Protection Authority: www.dsb.gv.at.

We may update this Privacy Policy periodically to reflect legal, technical, or service-related changes. The most recent version will always be published on this page.